Studio Policy

PROMICA studio, open by appointment only! No walk-ins are **allowed or accepted.**
A $50 non-refundable deposit is required to book and confirm all permanent makeup appointments. This deposit will be deducted from your final balance. The remainder of your balance is due immediately upon completion of the service.
Only the client is allowed in the procedure room. Spouses, partners, friends, family members, pets, and children, **etc., are not permitted.**
We kindly request that all clients arrive on time to fill out the paperwork and **settle in.**
Any client who is more than **20 minutes late** to their scheduled appointment will have their appointment **automatically canceled,** and the deposit will not be **refunded.**

Touch-up appointments are **not included** in the price of the initial procedure.
Your esthetician will go over all of the aftercare instructions with you **and create** a personalized touch-up schedule.
The first touch-up session should be scheduled approximately **6 weeks** after the original appointment.
This session is **crucial for achieving the best results** with your permanent makeup.
Additional touch-up sessions may be required for oily skin, problematic skin, dark pigmented skin, and clients who do not follow the aftercare instructions properly.

If you have existing permanent makeup tattoos, including brows, lips, and eyeliner, they must be **old and faded before scheduling new work** at our studio. Our estheticians **cannot complete** new work if the previous work is too dark, dense, discolored, or large. **Tattoo removal will be highly recommended** before any new work **is started.**
**Existing tattoos** must be photographed and emailed to PROMICA studio before scheduling an appointment. An esthetician will confirm if your tattoos are faded enough to be worked on, or if **laser removal is required.**
Sessions to fix, enhance, or otherwise work on old permanent makeup tattoos could take longer than the original service and will be **charged accordingly.**

Eyebrows or Lips will appear **darker and bolder** due to natural scabbing and healing **during** the first week. This is very common for all permanent cosmetic procedures.
Healed results will vary with each individual client. **No guarantees can be made;** additional sessions may be required to obtain optimal results.
Additional charges will apply. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently.